Security Control

Role-based access, SSO, audit logs and data retention controls.

The operating promise

Give teams the access they need while keeping administration, sensitive actions and historical data controlled.

Included capabilities

01

Role-based access

Define permissions by role and create advanced custom roles for specialised responsibilities.

02

Single sign-on

Centralise authentication and make access easier to manage across larger organisations.

03

Audit logs

Maintain a searchable record of administrative and operational actions for accountability.

04

Retention controls

Apply plan-appropriate data retention and governance settings to customer operations data.

05

Session controls

Use IP allowlisting and session policies for teams with stricter access requirements.

06

Enterprise options

Support security reviews and eligible HIPAA or GDPR-aligned deployment requirements.

See how Security Control fits your team.

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WhatsApp-native customer operations for Africa and the UAE. Powered by Thal, a built-in intelligence layer.

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