Website Live Chat

Embedded chat widget for real-time customer support and lead capture.

Meet visitors while their question is still active. The widget carries every conversation into the Olyth inbox, where the team can respond, qualify interest and continue the relationship after the browser session ends.

What your team can do

01

Customisable widget

Match the chat launcher, welcome message and availability state to your website and brand.

02

Live visitor conversations

Respond in real time with typing indicators, delivery status and a continuous message history.

03

Lead capture

Collect useful contact details before or during a chat and create a connected CRM profile.

04

Routing and availability

Send new conversations to the right team using business hours, assignment rules and agent capacity.

05

Saved replies

Use consistent answers for common questions while leaving room for agents to personalise the response.

06

Conversation analytics

Track demand, first-response time, resolution and lead activity from the website channel.

Put Website Live Chat to work.

Sign up and choose the package that fits your team.

WhatsApp-native customer operations for Africa and the UAE. Powered by Thal, a built-in intelligence layer.

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